Below are some basic troubleshooting steps to resolve your issue. For specific issues, please refer to the appropriate sections below. 

1. Using a different payment method: Please try using another one of our accepted payment methods to resolve this issue. 

2. Check the UDL status page: You can check the UDL status page and Help Center for any site-related issues, which may be impacting your payment. 

3. Contact your bank: Please try contacting your bank for payment assistance.

Please note: UDL is not able to remove any restrictions that your card’s issuing bank has enabled.